Making an Appointment

Patients are seen by appointment only. All scheduling of office visits is done by the Reception Desk during regular business hours. Please call (210) 497-4186 to schedule your child’s appointment.

The appointment desk opens at 8:30AM on regular business days. We do not utilize an automated telephone system as we feel it is important that you are able to speak with someone in person when contacting our office. Your call will be answered in the order in which it was received. Due to the high volume of calls at certain peak hours of the day, (the first hour of each day and the first two hours on Mondays), the wait time may be longer. We appreciate your patience during these times.

Please be aware that some insurance plans (primarily HMO plans) require a referral from your child’s Primary Care Physician prior to services being rendered. If a referral from your Primary Care Physician is required by your plan, we must have it on file in our office prior to scheduling the appointment. Please contact your insurance provider or your child’s Primary Care Physician’s office prior to calling to schedule an appointment to see if a referral is required.

The individual calling to schedule an appointment for a child must be either the child’s parent or legal guardian.

 

Information Needed to Schedule an Appointment:

Please have the following information available when calling to schedule an appointment for your child:

  • Your child’s full name, date of birth and demographic information
  • Primary and secondary insurance information, including the subscriber’s name and date of birth
  • Name of your child’s primary care physician
  • Reason for the visit
  • Name and location of the Emergency Department, Urgent Care Center or Medical Clinic that initially evaluated your child
  • Name of doctor who saw your child
  • Treatment initiated
  • Were any diagnostic (xrays, MRI, etc.) or laboratory studies done?

If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. There will be a $30 charge incurred for missed appointments or appointments that are rescheduled on the day of the appointment.

Should you have any questions prior to your visit, please feel free to contact the office at (210) 497-4186 and we will be happy to assist you.

 
Office Hours

Monday-Friday: 8:30am - 5:00pm

Closed Saturday, Sunday & Major Holidays

 

210.497.4186

 

18626 Hardy Oak Blvd, Suite 320
San Antonio, Texas 78258

 

Google Maps Link

 
After Hours Emergencies

Call the main office number (210-497-4186) and enter “0”. You will be in touch with our answering service.

 

If necessary, the physician on-call will be contacted. Please save routine questions (appointments, prescription refills) for regular business hours.

 
Pay Your Bill

Have an invoice? Pay online here.